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Strict Shipping Conditions for Temperature-Sensitive Products

Please note that this product requires strict temperature control during transit. As such, only Next Day or 2-Day Air delivery options are available for this category. To ensure the product remains within the proper temperature range, it will be packaged with ice packs and in a protective thermal bag.

Filler Lux mandates that customers select Next Day delivery to guarantee the quality of the product. Ice packs typically maintain an optimal temperature for 40-50 hours, depending on external conditions. The company assumes responsibility for the safety and integrity of temperature-sensitive items only when UPS Next Day delivery is chosen. In all other cases, Filler Lux cannot be held liable for any damages, delays, or temperature deviations that occur during transit. Claims under such conditions will not be accepted.

We strongly recommend adding a thermal box at checkout to ensure the best possible delivery conditions for your product. By doing so, you ensure that the required temperature is maintained throughout the shipping process, further protecting your purchase.

Please carefully review and select the appropriate shipping method to preserve the integrity of your items.